Operations Technician II in Littleton, CO at Genesys Talent LLC

Date Posted: 12/7/2019

Job Snapshot

  • Employee Type:
  • Location:
    Littleton, CO
  • Job Type:
  • Experience:
    5 to 7 years
  • Date Posted:

Job Description

Top skill sets: 
  • Understanding of routers: configuring, upgrading firm ware. 
  • Good understanding of network topology. 
  • Good/strong customer service skills; troubleshooting issues while on phone with customer. 
  • Routers/switches/VoIP 
SHIFT: Between 11am and 7:30pm or 1pm to 9:30pm, the days may vary depending on business needs, the candidate needs to be available to work weekends as well as holidays. The shift may vary as well.
  • Type of position: contract position 
  • Interview process: F2F 
  • Local candidates are desired 
  • Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities.
  • Technician for customer/company network systems installation and/or maintenance activities. 
  • Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. 
  • Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets; 
Minimum Qualifications: 
  • Associate degree or equivalent education and relevant experience. 
  • Minimum 5 - 7 yrs related experience in specific area or equivalent. 
  • May require technical certification.