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Program Advisor - Austin in Austin, TX at Genesys Talent LLC

Date Posted: 12/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Austin, TX
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    12/5/2018

Job Description

We are seeking a Program Advisor for a direct-hire opportunity located in Austin, TX 78703 paying $40,000/yr + Bonus (up to $5,000)

Position Summary The Program Advisor is responsible for providing superior customer service to all applicants and/or students who are enrolled in our program The Program Advisor provides guidance, mentorship and encouragement to students to pursue their goal of becoming a teacher.

Key Responsibilities
  • Gain expertise about the certification program, state requirements, and company policies and procedures
  • Use this knowledge to engage with candidates to help them strategize and problem solve to move along within the program to complete their certification
  • Engage and recognize incoming calls and walk-ins as priority tasks
  • Present at local school districts, networking mixer and job fairs
  • Build relationships with local districts.  
  • Perform any other duties (administrative, clerical, events) as directed by Customer Relations Director and Sales and Training Manager 


Candidate Profile and Experience Prerequisites
  • Bachelor’s degree from a leading university with academic excellence 
  • 1 year of customer service experience
  • 1 year of public speaking experience
  • Superior customer service, attention to detail, problem solving and critical thinking skills
  • Excellent written and verbal communication skills are a must
  • Demonstrate enthusiasm, initiative, teamwork, and professionalism.
  • Travel is required when giving presentations
  • Must be able to legally work in any US company without sponsorship


Benefits and SalaryA comprehensive benefits package is included. Relocation and visa sponsorship is not available for this position.

Salary: $40,000/yr + Bonus (up to $5,000)

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