Account Manager-Texas Teachers in Houston, TX at Genesys Talent LLC

Date Posted: 1/2/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    1/2/2020

Job Description



The Account Manager is responsible for providing superior customer service to all applicants and/or students who are enrolled in our Education program.The Account Manager will be working exclusively over the phone  providing  guidance, mentorship, and encouragement to students to pursue their goal of becoming a teacher.

Key Responsibilities


• Gain expertise about the certification program, state requirements, and company policies and procedures


• Use this knowledge to engage with candidates to help them strategize and problem-solve to move along within the program to complete their certification


• Engage and recognize incoming calls and walk-ins as priority tasks


• Present at local school districts, networking mixer, and job fairs


• Build relationships with local districts.  


• Perform any other duties (administrative, clerical, events) as directed by Customer Relations Director and Sales and Training Manager 

Candidate Profile and Experience Prerequisites


• Bachelor’s degree from a leading university with academic excellence 


• 1 year of customer service experience


• 1 year of public speaking experience


• Superior customer service, attention to detail, problem-solving and critical thinking skills


• Excellent written and verbal communication skills are a must


• Demonstrate enthusiasm, teamwork, and professionalism.


• Travel is required when giving presentations


• Must be able to legally work in any US company without sponsorship


Benefits and Salary

A comprehensive benefits package is included.