Account Manager-Texas Teachers in Houston, TX at Genesys Talent LLC

Date Posted: 1/2/2020

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

The Account Manager is responsible for providing superior customer service to all applicants and/or students who are enrolled in our Education program.The Account Manager will be working exclusively over the phone  providing  guidance, mentorship, and encouragement to students to pursue their goal of becoming a teacher.

Key Responsibilities

• Gain expertise about the certification program, state requirements, and company policies and procedures

• Use this knowledge to engage with candidates to help them strategize and problem-solve to move along within the program to complete their certification

• Engage and recognize incoming calls and walk-ins as priority tasks

• Present at local school districts, networking mixer, and job fairs

• Build relationships with local districts.  

• Perform any other duties (administrative, clerical, events) as directed by Customer Relations Director and Sales and Training Manager 

Candidate Profile and Experience Prerequisites

• Bachelor’s degree from a leading university with academic excellence 

• 1 year of customer service experience

• 1 year of public speaking experience

• Superior customer service, attention to detail, problem-solving and critical thinking skills

• Excellent written and verbal communication skills are a must

• Demonstrate enthusiasm, teamwork, and professionalism.

• Travel is required when giving presentations

• Must be able to legally work in any US company without sponsorship

Benefits and Salary

A comprehensive benefits package is included.