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Desktop Technician in Springdale, AR at Genesys Talent LLC

Date Posted: 3/13/2019

Job Snapshot

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    Not Specified
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Job Description

We have an immediate opening for a Desktop Technician for a 24+ month contract role in Springdale, Arkansas.  This position has the possibility of conversion and offers quick onboarding, restaurants within walking distance, 401k with company matching, and career growth and advancement opportunities.

Job Description:The Desktop Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.

Other responsibilities:
  • Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
  • Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase.
  • Write technical specifications for purchase of PCs, desktop hardware and related products.
  • Remote tools: troubleshoot, imaging, upgrade