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Insurance Assistant in Framingham, MA at Genesys Talent LLC

Date Posted: 3/16/2019

Job Snapshot

Job Description

Our partners at ICON are seeking an Insurance Assistant in Framingham, MA 01701. This is a 6-8 month contract opportunity with a pay rate of $16.50/hour.


Job Description:

  • Prepare insurance forms/documents (identification cards, certificates, endorsements, schedules, etc.).
  • Process other insurance transactions to provide customer service and support efforts to acquire and retain profitable business.
  • Perform other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying, and insurance check processing.
  • Dependability, attention to details, and ability to follow/interpret procedures.


Requirements:

  • Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.).
  • Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues.
  • High school diploma (or equivalent) and 1-2 years of customer service and/or administrative experience.