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Manager of Application Development and Support in Kansas City, MO at Genesys Talent LLC

Date Posted: 3/12/2019

Job Snapshot

Job Description

We have an immediate need for a Manager of Application Development and Support for a contract to hire position in Kansas City, MO.  This position comes with a ton of perks including free parking, flexible work hours, work from home options, career growth/advancement opportunities, onboarding in less than 2 weeks, restaurants within walking distance, and 401k with company matching.

Job Summary:

The Mgr. Application Development & Support will be responsible for managing and leading a team of Application Engineers who support our specific Systems. Current team size is eight and growing. Within the team, there are four main application areas that could benefit from team collaboration and resource management.

Basic Qualifications:

  • Bachelor's degree from four-year College or university
  • 7 year(s) - Experience in Information Technology application development
  • 5 year(s) - Supervision or management of software development professionals or equivalent combination of education and experience


  • Advanced knowledge and experience working within the Software Development Lifecycle
  • Excellent communication skills (written and oral) and ability to partner with other team members of all levels.
  • Advanced knowledge of Microsoft Office products such as Word, Excel, Visio, Power Point, etc.
  • Working, hands-on knowledge of SQL database (backups, data schema, data analysis)
  • Working, hands-on knowledge of system log analysis
  • Working knowledge of LINUX and Windows platforms

Job Duties:

  • Provide Leadership to the Application Engineer technical team, leading collaboration, common practices, sharing of knowledge and cross training
  • Review Technology decisions and asses risk, impact and benefit to the Applications
  • Ensure project work is managed within the appropriate process, controls and standards.
  • Manage the application software promotion process (where needed)
  • Understand vendor application offerings in order to manage the team within the structure of delivery
  • Ensure appropriate tools and processes are in place for Custom Development and support of Third Party Vendor Applications
  • Collaborate with the Project Managers to understand priorities and project needs
  • Manages resource workloads and priorities for Application Engineer team members
  • Engage in complex problem troubleshooting of the Systems
  • Ensure Production Support on-call is planned and effective and resolution is reached on incidents within the proscribed service level agreement structure
  • Prepare appropriate documentation as needed
  • Prepare executive update and status as needed

Preferred Requirements:

  • Previous experience as an Application Architect a plus