Manager (RN) Cardiac Cath Lab in Houston, TX at Genesys Talent LLC

Date Posted: 1/16/2020

Job Snapshot

Job Description

HCA Houston Healthcare Medical Center is a 444-bed acute care hospital in the heart of Houston’s museum district.  Established in 1975, the hospital has been serving Houston for more than 40 years. It provides a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. To learn more about HCA Houston Healthcare Medical Center, visit www.HCAhoustonhealthcare.com. The hospital is affiliated with HCA Houston Healthcare, part of the HCA Healthcare Gulf Coast Division. The division is a comprehensive network of hospitals, outpatient surgery centers, emergency centers and diagnostic imaging facilities in greater Houston, Corpus Christi and South Texas. Facilities include: 17 hospitals, nine ambulatory care centers, 13 off-campus emergency centers, and a regional transfer center.

Job Responsibilities:

  • Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
  • Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
  • Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
  • Ensures compliance with evidence-based practices that enhance patient experience and customer service.
  • Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
  • Supports a patient-first philosophy and engages in service recovery when necessary.

 Qualifications:

  • Bachelor's Degree in Nursing                                                                               
  • 3+ years’ experience in healthcare
  • 1+ years’ experience in a leadership role

SHIFT: Full Time No Weekends

Sign on bonus and relocation assistance available on a case by case basis.