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Network Analyst for Skype Collaboration in Carthage, MO at Genesys Talent LLC

Date Posted: 3/20/2019

Job Snapshot

  • Employee Type:
  • Location:
    Carthage, MO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an immediate need for a Network Analyst for a 6 month contract/contract to hire position to work either remotely from home or based in Carthage, Missouri.  This position has the possibility of extension and/or conversion to full-time employment, and offers perks including work from home options, career growth and advancement opportunities, exciting new projects with innovative technologies, quick onboarding, and 401k with company matching.  This position is with a large Fortune 500 company that offers a supportive environment and lots of room for growth!

Title: Network Analyst (Skype Collaboration)We’re looking for a smart and driven individual to join our growing Corporate Information Technology (IT) department as a Network Analyst.  

At Leggett & Platt, you'll find numerous career opportunities and a high degree of flexibility to align with your career aspirations as they evolve.  In this position, you'll have the opportunity to team with talented and personable professionals from Leggett & Platt, Microsoft, and other premier Global technology partners.  

Essential responsibilities of a Network Analyst:
  • Provide Global Microsoft Skype and Teams Support
  • Troubleshoot, diagnose and resolve issues
  • Provide training materials and instruction
  • Keep current with new collaboration and Skype for Business capabilities
  • Provide after-hours emergency support when required

A few things you’ll need:
  • Bachelor’s Degree in IT related area or higher, or equivalent work experience
  • 2 to 5 years Lync, Skype, or Teams experience
  • Good Microsoft knowledge (Office365, Exchange Online, Skype for Business, MS Azure)
  • Demonstrable experience of incident and problem management
  • Excellent written, organizational, and verbal communication skills as well as collaboration skills
  • Demonstrated ability to convey technical concepts to individuals without prior technical knowledge or understanding of topics
  • Able to coordinate and collaborate with business application stakeholders and infrastructure teams to ensure successful upgrades, installations and integration activities
  • Strong customer service experience
  • Network protocol knowledge to medium level (VoIP, TCP/IP, SIP)

Things we consider a plus:
  • Office 365 Administration
  • SharePoint content creation
  • Cisco background
  • Microsoft Active Directory and design
  • Experience with Skype Room systems and Surface Hubs


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