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NOC Tier II Analyst (Clearance Required) in Springfield, VA at Genesys Talent LLC

Date Posted: 3/14/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/14/2019

Job Description

Title: NOC Analyst – Tier II

Location: Springfield, VA


Seeking a Tier II NOC Analyst to work on-site to support a Federal client on a long-term contract opportunity.  This position requires Top Secret and/or CBP clearance, and could be extended beyond the initial term of 24 months.  


Overview:

  • The NOC Tier 2 Analyst will be responsible for monitoring network services and responding to events and alarm, supporting the incident management process, including defining the impact, properly escalating, and resolving incidents. 
  • In addition, the Tier 2 Analyst will support service and change requests for a highly critical and dynamic WAN/LAN/MAN.  The Tier 2 Analyst will plan and execute IOS upgrades to NW devices.
  • The NOC operates 24/7/365, the NOC will be staffed with shift schedules and the candidate will a member of a team working one of those shifts.
  • The NOC will collectively work to maintain the Network to meet performance and stability goals allowing our customer to meet our business needs.               

Required Experience:

  • Candidate must demonstrate a working understanding of the OSi model Layers 1-3. In addition, possess a working knowledge of TCP/IP and the functions of NW technologies. 
  • Candidate must possess a working understanding of NW security devices, IPSec VPNs, TCP/IP, Routing, Switching, VRF, VLANS, Bandwidth Utilization, and Load Balancers.
  • Candidate must be capable to setup tools and capture, mine and interpret data from Wireshark, Syslog, Netscout, and SteelCentral to maintain and restore overall network health. 
  • Candidate must have demonstrable experience in four or more of the following areas:
  • Troubleshooting, upgrading, and implementing Cisco Switches and Routers
  • Troubleshooting, upgrading, and implementing Juniper Switches and Routers
  • Troubleshooting, upgrading, and implementing F5 devices.
  • Troubleshooting and writing FW rules, NATs, and IPSec communications
  • Managing, auditing and deploying NW device configurations via HPNA.
  • Using Infoblox to assign, unallocated, and modify IPs and Subnets.
  • Using TACACS to add devices, create and manage access structures and accounts, and run reports 
  • Using Remedy and Atrium software from BMC to in a NOC setting
  • Candidate must demonstrate understanding of Incident, Change, Problem and Request management practices.  Having ITIL V3 Fundamental certification a plus.
  • The individual will work with multiple teams to resolve incidents in the production systems. The individual must possess interpersonal and relationship skills necessary to work with a diverse team of users, engineers, service desk, and technical support members with diverse backgrounds. 
  • Ability to multi-task and manage multiple priorities while working independently will also be required.
  • The individual will have the discipline to follow processes and adhere to standards.
  • Minimum 4-6 years supporting Routing/Switching/FW/Load balancing systems.  

Education:

  • High School graduate required
  • Associate or equivalent work experience required. 
  • Bachelor’s in computer related field preferred. ITIL Fundamental certification a plus
  • Cisco Certified Network Associate (CCNA) highly desired