Operations Technician II in Littleton, CO at Genesys Talent LLC

Date Posted: 1/2/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Littleton, CO
  • Job Type:
  • Experience:
    5 to 7 years
  • Date Posted:
    1/2/2020

Job Description

Duties
  • Test knowledge of ethernet and MPLS circuits. 
  • Uses software and hardware tools to identify and diagnose network status and problems.
  • Conducts complex network monitoring equipment installation and maintenance activities.
  • Resolves complex trouble tickets.
  • Resolves complex network problems involving power, network hardware and software, lines, modems and terminals.

Skills
  • Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. technician for customer/company network systems installation and/or maintenance activities. 
  • Knowledge of VoIP architecture and IP routing.
  • Experience working with software and hardware tools to remotely identify and diagnose WAN problems.  
  • Ability to understand and isolate physical layer problems.
  • Experience with basic commands in Cisco, Juniper, ADTRAN routers and/or UNIX commands. 
  • Minimum Qualifications: Associate degree or equivalent education and relevant experience. 
  • Minimum 5 - 7 yrs related experience in specific area or equivalent.  
  • May require technical certification.

Top skill sets: 
  • Understanding of routers: configuring, upgrading firm ware. 
  • Good understanding of network topology. 
  • Good/strong customer service skills; troubleshooting issues while on phone with customer. 
  • Routers/switches/VoIP 

SHIFT: Available to work any shift, the days and hours may vary depending on business needs, the candidate needs to be available to work weekends as well as holidays.