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Program Advisor - Dallas in Dallas, TX at Genesys Talent LLC

Date Posted: 11/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    11/29/2018

Job Description

Position Summary 

The Program Advisor is responsible for providing superior customer service to all applicants and/or students who are enrolled in our program The Program Advisor provides guidance, mentorship and encouragement to students to pursue their goal of becoming a teacher.

Key Responsibilities

• Gain expertise about the certification program, state requirements, and company policies and procedures

• Use this knowledge to engage with candidates to help them strategize and problem solve to move along within the program to complete their certification

• Engage and recognize incoming calls and walk-ins as priority tasks

• Present at local school districts, networking mixerand job fairs

• Build relationships with local districts.  

• Perform any other duties (administrative, clerical, events) as directed by Customer Relations Director and Sales and Training Manager 

Candidate Profile and Experience Prerequisites

• Bachelor’s degree from a leading university with academic excellence 

• 1 year of customer service experience

• 1 year of public speaking experience

• Superior customer service, attention to detail, problem solving and critical thinking skills

• Excellent written and verbal communication skillsare a must

• Demonstrate enthusiasm, initiative, teamwork, and professionalism.

• Travel is required when giving presentations

• Must be able to legally work in any US company without sponsorship


Benefits and Salary

A comprehensive benefits package is included. Relocation and visa sponsorship is not available for this position.

Salary: $40,000/yr + Bonus (up to $5,000)