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Technical Manager (Clearance Required) in Springfield, VA at Genesys Talent LLC

Date Posted: 3/14/2019

Job Snapshot

Job Description

Title: Technical Manager

Location: Springfield, VA 

Seeking a Technical Manager to oversee a Network Operations team supporting a Federal client in Springfield, VA.  This is a 12+ month contract position that could be extended and it offers great career growth and advancement opportunities.  Please note that this position requires an active Top Secret Clearance. 

Required Skills

  • Provides oversight and guidance to team of technical professionals responsible for supporting Network infrastructure operations. 
  • Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Cisco Routers/Switches, Voice and Video) requirements and orders.
  • Provides in-depth operational analysis of the CBP Network and recommendations for IT alternatives in support of strategic modernization efforts. 
  • Responsible for the management of network performance and end-to-end service quality for the CBP Network infrastructure. 
  • Responsible for the review and analysis of overall end-to-end network performance in order to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and established SLAs. 
  • Lead and participate in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services. 
  • Provides support to end users, operations personnel, and Government program managers.
  • Monitors and responds to hardware, software, and network problems.
  • Provides the routine testing and analysis of all elements of the network facilities.
  • Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
  • Troubleshoots network systems when necessary and makes improvements to the network.
  • Provide and support tools enhancements.
  • Perform software and security patching.

Education, Certifications and Experience:                 

  • Bachelor’s Degree
  • A minimum of 10 years’ experience in network operations
  • CCNP and/or CCIE Routing and Switching
  • Level III CCNP- or CCDP or CCIE with routing and switching/Firewall (FW)/load balancing SME with 6+ years